Frequently asked questions
Straight answers about how BreezeBox works today — as we ship more features, this page will grow.
You can send the gift instantly by email, schedule it for a future date, or download a PDF to print at home. Scheduled delivery uses the recipient timezone when configured.
Default validity is shown on each product page (commonly 12 months from purchase). The exact date appears in the confirmation email and on the PDF.
Recipients can choose from experiences linked to the purchased BreezeBox. Availability depends on partner calendars — booking is instruction-based in v1.
You’ll be able to resend from your account and admins can trigger a resend — delivery events are tracked for support.
Refund policy follows consumer regulations and Stripe payment status. Initiated gifts may be limited once partially redeemed — details appear at checkout.
Use Partner with us. We onboard partners with clear redemption instructions and dashboard access as those modules go live.